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Guaranteed Customer Service for over 11 years


Does the cancellation of GreenON affect this program?

No!!! Our program is funded with Ratepayer funds!! The GreenON program is funded with Cap and Trade funds. Therefore the recent cancellation of the GreenON program does not affect our program at all.

How soon can I get my Home Energy Audit?

Appointments are typically scheduled within one week of your calling (888) 236-5116. Appointments are scheduled weekday mornings or afternoons, but we will do our best to accommodate urgent requests and requests for specific days or times.

How long does a Home Energy Audit take?

A Home Energy Audit should take about 2 hours. However, the audit may take more time depending on the size and complexity of your home. When you call to schedule your appointment, we will ask you some questions that will allow a better estimate of the amount of time that will be needed.

Do I need to be at home for the audit?

Yes. There are specific forms for the Homeowner only, to sign. Our Advisor will need to be able to talk with you about the performance and operation of your home. During the Home Energy Audit, the Advisor will conduct a brief interview with you, explaining the process and collecting data. He will then proceed to conduct the testing. During testing you may be asked to provide access or assistance. Upon completion of testing, our Advisor will discuss any particularly significant or urgent findings.

When and how will I receive my Home Energy Audit report?

Analysis of data collected and preparation of your report takes about one week. You will receive your Home Energy Audit report within 10 business days after the inspection. You will receive your report by email as a color Adobe Acrobat (PDF) file, however a color printed hard copy will be mailed if you have no email.

Does where I live make a difference?

Yes, some local governments and utilities offer special programs, incentives and rebates. Our Advisor is fully up to date on all incentives in your area.

Do I have to do anything special to prepare my home for the audit?

There are a number of steps to properly prepare for your Home Energy Audit. Please refer to our Energy Audit web page for more information.

What is a blower door test? Will it damage my home?

A blower door is a special fan mounted with a frame and fabric panel into a standard (non-sliding) exterior doorway of your home. This does not require that the door be removed. Controlled operation of the fan can create positive or negative pressure in the house. This slight pressure difference between the inside of the house and the outdoors allows easier detection of any leakage into or out of the house and the pressure difference exaggerates air leaks for easier detection and to help locate hidden air pathways through the structure. It also helps quantify the overall tightness of your home, and may be used in conjunction with other diagnostic equipment. If you have an open fireplace, please remove any loose ashes before the inspection so they are not disturbed by air from the chimney during operation of the blower door. Contrary to what you may have heard, the blower door is not used to simulate weather conditions at your home, it is just a diagnostic tool for professionals trained in interpreting the results.

Are cash incentives available for installing more energy efficient systems?

Incentives for high efficiency products and systems are often available from manufacturers, utilities and state programs. These incentives tend to vary over time or apply only for specific periods. We will help guide you to incentives that we are aware of at the time of your assessment.

Will a Home Energy Audit save me money? Energy?

A Home Energy Audit will show you what actions you can take to ensure you are maximizing your opportunities to increase comfort, save energy and save money. These recommendations will range from simple things you can do yourself, to strategically installing or replacing equipment, to more extensive home improvements that address major home performance issues. Most of the actions we recommend will result in real savings, many will improve the comfort, safety and durability of your home. But remember, without taking action a Home Energy Audit is just information!

Should I get new windows first?

Only a comprehensive energy assessment can determine if replacing windows will significantly impact your energy usage, or whether it should be your first priority. We have often found that the expense of just replacing windows does not provide the increase in comfort or energy savings that homeowners expect. There are typically other less expensive or higher impact ways to accomplish this goal. A Home Energy Audit will help you determine where on your action list replacing windows should fall.

How tight is too tight?

The goal of tightening up a house is to balance natural air exchange with controlled ventilation to ensure an optimal level of efficiency and indoor air quality. Most older homes can benefit from significant air sealing before approaching the point where tightness becomes a concern. Many newer homes have specific air leakage problems that can be strategically targeted. In either case, the most important first step before embarking on any air sealing improvements is to check whether combustion equipment in the home (such as furnaces and water heaters) are operating and venting safely, without generating and releasing carbon monoxide into the home. The blower door test will determine just how tight your home is at the time of inspection, and we will look at your current ventilation systems to determine your best options Finally, these tests will be repeated after the completion of any significant energy upgrades in your home.

Can I pick and choose the changes that will be made?

A Home Energy Audit will identify actions you can take to make your home more energy efficient and comfortable. You may be able to make some of these changes yourself. Others may require the assistance of a professional contractor. It is up to you do determine which improvements you implement, but it’s important to remember that you will only approach the total energy savings predicted by your Home Energy Audit report if improvements made are part of a “whole house” strategy.